Elements and Performance Criteria
- Elements define the essential outcomes
- Performance criteria specify the performance needed to demonstrate achievement of the element
- Establish the representative role and process
- Represent the interests of client or client group
- Identify relevant interests and concerns to be pursued in accordance with organisation objectives and priorities
- Undertake work to provide a framework for pursuing promotion of relevant interests
- Create and respond to opportunities to reflect, promote and represent identified interests
- Determine the potential impact developments and decisions will have on objectives and priorities and how success will be measured
- Provide progress and other reports and feedback to key people according to organisation requirements
- Negotiate outcomes and liaise with key people
- Evaluate effectiveness of strategies